1. Terms of Service

Welcome

Welcome to Covert Club. These Terms of Service explain the rules that apply when you visit our website or place an order through www.covert-club.com. By using our website, you agree to these terms.

If any part of these Terms conflicts with mandatory consumer rights that apply where you live, those mandatory rights will continue to apply.

Eligibility

You must be legally capable of entering into a binding agreement in your country to place an order with us.

Products

We sell quiet luxury fashion products.

We work to display accurate product descriptions, colours and images. However, actual colours may vary depending on your device or screen settings.

Orders

All orders are subject to acceptance and product availability.

We reserve the right to refuse or cancel an order if:

• A product is unavailable.
• Incorrect pricing or product information has been published.
• Fraudulent or suspicious activity is suspected.
• Payment cannot be successfully processed.

If payment has already been made for a cancelled order, any applicable refund will be processed promptly.

Pricing

Prices shown on our website are displayed in the applicable currency at checkout.

Customers are responsible for any applicable taxes, customs duties or import charges unless otherwise stated during checkout.

Payments

Payment must be completed before an order is shipped.

Shipping

Orders are normally processed within 1–2 business days.

Orders placed before the daily cut-off time of 23:00 (Europe/Amsterdam), Monday through Sunday, begin processing as soon as possible.

Estimated delivery within the United Kingdom is 3–5 business days.

Delivery estimates are not guaranteed and may occasionally be affected by circumstances outside our control.

Returns

Customers may return eligible items within 30 days of receiving their order, subject to the conditions described in our Refund Policy.

Intellectual Property

All website content, including logos, branding, product images, graphics and written content, belongs to Covert Club or its licensors and may not be copied or used without permission.

Limitation of Liability

Nothing in these Terms limits liability where such limitation is not permitted by applicable law.

To the extent permitted by law, Covert Club will not be responsible for indirect or consequential losses arising from the use of this website or our products.

Changes

We may update these Terms from time to time. Updated versions will replace previous versions when published on our website.

Contact

Company Information

Company Name: Covert Club

Email: info@covert-club.com

Phone Number: [To be added]

Address: Fazantlaan 30, 2289 ER, Rijswijk, Netherlands

Company Registration Number: [To be added]

Customer Support Times

Monday to Saturday: 08:00–20:00 (Europe/Amsterdam)

Sunday: Closed

Average response time: Within 24 business hours